Most of the heating, ventilation, and air conditioning equipment that we sell is covered by the specific manufacturers' warranty. You can find the details about the warranty period on the specific product page.
The procedures to make a warranty claim with some of our major suppliers are outlined below. If the brand of your equipment isn't listed, please contact us on LiveChat so we can assist.
Arcotherm
Contact the Arcotherm Head Office/Service Team directly: 0345 600 4499
Open Monday to Friday, 9.00am to 5.00pm
Thermobile
Contact the Thermobile Head Office/Service Team directly: 024 7635 7960
Open Monday to Friday, 9.00am to 5.00pm
Ecor Pro
Visit the Ecor Pro site and complete the warranty form that they provide: Ecor Pro Warranty claim notification
Pictures of installation and proof of purchase may be required.
Master/SIP/Sealey/Broughton/Dri-Eaz
Use our LiveChat and ask for the contact details of our relevant department. We'll ask you to provide the following information:
